Global technical bulletins

Technical Service Bulletins for Global Access

$ 264.21 / year

Cost-effective option to access our technical bulletin library,
whether you’re in Australia, New Zealand, or anywhere.

Many automotive technicians prefer to nut out diagnostic issues themselves.
These bulletins provide helpful guidance to avoid a misdiagnosis of fault codes and symptoms.
Plus additional informative & educational instructional videos.

Please note: No phone support and no upgrades with Global

Inclusions & Terms of Service below

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Description

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“The technical bulletin library is our go to. On several occasions, we’ve gotten out of strife by simply searching a common fault in the online library.”

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Technical Service Bulletins are the first point of call for Diesel Help members

The focus on the Global Membership is access to Technical Service Bulletins, we generally refer to these as Technical Bulletins or TBs. We’ve thrown in a taster of our online training and exclusive member discounts.

Diesel Help Australia have been providing diagnostic support for over 10 years. Almost 50% of our subscribers do not request over the phone diagnostic assistance.

We’ve realised that a lot technicians prefer to work out their diagnostics independently and on the job. You work tirelessly to upskill yourself on a current case; may be accessing online training, OEM Technical Service Bulletins, forums, or learn through trial and error.

Although we love to be involved in a diagnostic challenge, we also understand that mechanics want to excel on their own.

Key Features

Technical Bulletins (TBs) are created by Clinton Brett, a Heavy Diesel Mechanic and Diesel Fuel Injection Specialist. Clint is well-known for his clear, easy to understand technical articles.

The bulletin library can be searched using fault codes or symptoms, alternatively, search via vehicle make and model.

TBs can be downloaded for easy printing. Bulletins are live documents that are updated and revised as new information becomes available regarding specific issues.

Amongst our TBs you will also find instructional, educational videos and procedures, great for toolbox meetings and staff training; examples below:

TB1087 – DPF Diagnosis & Testing

TB1193 – Injector replacement- Avoid the underlying risks

Online Training

Included in the Global subscription is access, for the bill payer, to 2 online training sessions.

Member Discounts

Global members received 5% off all on online training and face to face training events.

An exclusive discount on a 12 month HaynesPro WorkShop Data subscription.

Communications

We’ll keep member’s up to date with technical bulletin releases, training and new products and sales via a monthly newsletter.

Please note: No phone support and no upgrades with Global or Global Teams.
If you would prefer diagnostic phone support please consider Platinum or Gold Level membership.
Do not hesitate to contact us with any questions about Diesel Help Membership.
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Additional information

Diagnostic Phone Support

There is 𝗡𝗢 over the phone diagnostic assistance & 𝗡𝗢 upgrades on Global Basic.

If you require diagnostic assistance consider joining the Platinum, Gold or Silver level membership.
Subscription Details

𝗗𝗶𝗲𝘀𝗲𝗹 𝗛𝗲𝗹𝗽 𝗚𝗹𝗼𝗯𝗮𝗹 𝗕𝗮𝘀𝗶𝗰 𝗶𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗮𝘂𝘁𝗼𝗺𝗼𝘁𝗶𝘃𝗲 𝘁𝗿𝗮𝗱𝗲 𝗴𝗹𝗼𝗯𝗮𝗹𝗹𝘆.

𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧
Diesel Help Australia’s business is diesel diagnostics, consulting and training. Our recommendations and advice are provided by qualified, knowledgeable and experienced Diesel Technicians. We strive to fulfil your business, staff and customers requirements to ensure that your technicians are instructed to the best of our knowledge and capability.

While Diesel Help Australia will be providing assistance, such a role is advisory. The actual implementation of diagnostics, services and repair will be carried out by yourself [the qualified technician] and you will be accountable for the results. All recommendations and advice on repairs should be carried out using the correct / appropriate specifications and tools.

● 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗯𝘂𝗹𝗹𝗲𝘁𝗶𝗻𝘀 are not scheduled and are uploaded to the website for members to access using website login.

● Global Diesel Help Members receive 5% discount on training courses – this is visible once you sign into your member account.

● The Pump Room aims to bring members together through an online monthly meeting – if minimum numbers are not reached the event will be cancelled.

● Newsletters will be emailed monthly.

This is an annual membership scheduled to 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 𝗿𝗲𝗻𝗲𝘄.
An email reminder will be sent 5 days prior to your membership renewing – the membership may be cancelled at any time by the purchaser, or for assistance contact by phone or email.

Delivery Policy
Delivery of membership is immediate once payment has been processed via the website.
𝗖𝗮𝗽𝗿𝗶𝗰𝗼𝗿𝗻 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 orders are processed during business hours and may experience a delay as these processes cannot be automated and requires a manual credit check as per Capricorn’s Terms and Conditions.
A copy of your paid invoice will be sent via email generally within 48 hours.
Returns & Refunds

An individual membership includes access to online access to technical bulletins, online training and diagnostic information exclusive to only Diesel Help Members therefore is no set value to how much is obtained of this information.

Membership can be cancelled at any time – no pro-rata refunds will be payable.

Membership cancellation administration fee of 5% will apply if You have not cancelled prior to the automatic renewal date. Any associated refund fees from Stripe and PayPal will not be reimbursed as per their Terms and Conditions.

Membership fees may be subject to variations or increases, in which case members will be advised of any changes when renewal notices are issued.

Membership is not a credit account to purchase equipment and services.

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